Privacy Policy for Harmonized Births & Deaths Registry Portal (HBDRP)

Effective 1st January, 2024

The Harmonized Births & Deaths Registry Portal (HBDRP) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of data we collect, how we use and protect it, and your rights regarding your personal data.

1. Information We Collect

a. Personal Information: We collect personal information that you provide to us when you register on our portal, request certificates, or participate in other activities on our site. This information may include your name, date of birth, address, contact details, and other relevant details necessary for the registration of births and deaths.

b. Usage Data: We collect information on how you access and use our portal. This may include your IP address, browser type, device information, pages visited, time spent on pages, and other diagnostic data.

c. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our portal and store certain information. Cookies are small data files stored on your device that help us improve our service and user experience.

2. How We Use Your Information

a. To Provide and Maintain Our Service: We use your personal information to operate and maintain our portal, deliver our services, process transactions, and manage your account.

b. To Communicate With You: We use your contact information to send you updates, notifications, and other information that may be of interest to you. You can opt-out of receiving these communications at any time.

c. To Improve Our Services: We analyze usage data to understand how our portal is used, identify trends, and make improvements to enhance the user experience.

d. To Ensure Security: We use your information to detect, prevent, and address technical issues and to safeguard the security of our portal and users.

3. Data Sharing and Disclosure

a. Service Providers: We may share your personal information with third-party service providers who assist us in operating our portal, conducting our business, or providing services to you. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

b. Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security:

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

5. Your Rights

a. Access and Update: You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.

b. Deletion: You can request the deletion of your personal information, subject to certain exceptions, such as for legal compliance or legitimate business purposes.

c. Opt-Out: You can opt-out of receiving communications from us by following the unsubscribe link in any email or by contacting us.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our portal. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us:

If you have any questions about this Privacy Policy, please contact us at

Births and Deaths Registry
National Association of Local Authorities of Ghana (NALAG) House,
3rd floor Gulf Street,
S Legon Dr, Accra
Phone: 030 394 1222